What is a tailored service?
We will have a discussion on what service work for you and your organisation and I will create a proposal for you.
How long does it take to get a proposal?
Our initial discussion may be 30 minutes, then a proposal will be available withing a few hours to a day.
I work as a sparring partner with you
I can advice you based on my understanding of your situation
Frequently asked questions about our design service
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A plan or roadmap that lists priorities for design that is aligned to user needs, business needs. Considering desirability, feasibility and viability.
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The primary goals typically include improving user experience, enhancing service efficiency, and aligning the service with business objectives.
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We achieve this by conducting user research, including interviews and surveys, to gather insights into user behaviour and preferences.
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We use various methodologies, such as Design Thinking, Service Blueprinting, and Agile practices, to guide the design process and enhance collaboration.
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Implementation plans include collaboration with stakeholders to integrate the design into existing systems while ensuring that resources and timelines are appropriately allocated.
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Stakeholder engagement involves regular workshops, feedback sessions, and updates to ensure their insights and needs are incorporated throughout the design.
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We create various prototypes, ranging from low-fidelity wireframes for initial concepts to high-fidelity interactive models for user testing and validation.
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Success is measured through key performance indicators (KPIs), user feedback, and performance metrics to ensure the design meets organizational and user goals.
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User feedback is collected through surveys, interviews, and usability testing sessions, followed by analysis to identify trends and areas for improvement.
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We approach this by considering the user journey across all touchpoints, ensuring a consistent experience that is tailored to both digital and physical interactions.
