Learn it yourself. Combine creativity and innovation. Collaborate on a non BAU project.
Find out moreGet a design strategy. As embedded principal designer I lead your discovery project.
Find out moreGet in depth qualitative user research for your
Find out moreA quick chat to see discuss approach. Tailored consultancy and advisory services.
Find out moreCustom Software Development is the process of conceptualizing, designing, building & deploying
Find out moreCustom Software Development is the process of conceptualizing, designing, building & deploying
Find out moreOur vision is to design good services. Empower good thinking.
We envision a world where every organisation cofidently creates meaningful, human-centered experiences. By embedding service design and design thinking into the way they work, lead and innovate.
“We love what we do & create partnerships with our clients to ensure their digital transformation is positioned for long-term success.”
Example pricing with flexibility for services to suits your need
- 3 x 8 hour sessions
- up to 12 participants
- dedicated senior facilitator
- Templates and training deck
- Office space / workshop room
- Miro subscription
- Day rate
- Full time principal designer
- Recommended 3 month minumum
- Embedded in your organisation
- Discussion to understand your design needs
- Proposal
- doing the work
Frequently asked questions about our design service
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A plan or roadmap that lists priorities for design that is aligned to user needs, business needs. Considering desirability, feasibility and viability.
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The primary goals typically include improving user experience, enhancing service efficiency, and aligning the service with business objectives.
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We achieve this by conducting user research, including interviews and surveys, to gather insights into user behaviour and preferences.
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We use various methodologies, such as Design Thinking, Service Blueprinting, and Agile practices, to guide the design process and enhance collaboration.
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Implementation plans include collaboration with stakeholders to integrate the design into existing systems while ensuring that resources and timelines are appropriately allocated.
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Stakeholder engagement involves regular workshops, feedback sessions, and updates to ensure their insights and needs are incorporated throughout the design.
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We create various prototypes, ranging from low-fidelity wireframes for initial concepts to high-fidelity interactive models for user testing and validation.
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Success is measured through key performance indicators (KPIs), user feedback, and performance metrics to ensure the design meets organizational and user goals.
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User feedback is collected through surveys, interviews, and usability testing sessions, followed by analysis to identify trends and areas for improvement.
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We approach this by considering the user journey across all touchpoints, ensuring a consistent experience that is tailored to both digital and physical interactions.